Do you sell to under age people?

No, you must be 18 years old & over to view or buy items from our store.

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How long will it take to get my order?​

Most orders are shipped with 24- 48 hours 

Please check the standard Australia Post postal times for your area.

Your order is shipping from Brisbane. 

Many of your orders are sent with tracking, but not all.

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What Payment methods does we take?

Credit Card through our secure payment gateway Stripe

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Is Shipping Really Free?

Yes it is ! Shipping is FREE storewide

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Is Shipping International?

Sorry we don’t offer International Shipping.

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Do you ship to all of Australia?

Yes​

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I live close by, can I pick up my order?

Sorry no, we do not allow pick up of orders.​

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Is there Tracking with my Order?

Most orders under $50 are sent in untracked envelope. Where there is tracking, we upload into your order, so simply log in to track your order.​

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We check all orders before posting.

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Stock on Hand?

Where we are out of stock we will endeavour to look after our customers by outsourcing from one of our suppliers.

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Health Supplements 

Our supplements that we sell online are shipped direct from our warehouse in Sri Lanka and take anywhere from 10-25 days to arrive. We provide full tracking.

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Refund Policy

Erotic Story doesn't support change of mind refunds.

Cancellations can be made only if buyer has made a mistake and wishes to cancel prior to sending off the item.

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No refunds for incorrect address.

If we do receive the original parcel back after it has not been delivered due to incorrect address we will confer with the buyer to resend. If the order is lost due to wrong address being inputted into checkout we do not refund due to buyer error.

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Thank you for Shopping with EROTIC STORY AUSTRALIA